Mercy Family Services is a faith based social service and mental health center offering hope to families served by Mercy Children’s Clinic.

Who We Are:

Mercy Family Services (MFS) is a division of Mercy Health Services (MHS). We were created in 2004 to provide the highest quality of comprehensive counseling, mental health, psychiatric, and social services to meet the needs of underprivileged citizens in Williamson County and the surrounding twenty-seven (27) counties in Middle Tennessee. As part of our commitment to the well-being of our community, Mercy Family Services provides these quality services to all individuals, regardless of their ability to pay.  It is desire to serve God through serving his people.

The Need:

Every hour of every day someone in the in Middle Tennessee is in need of some type of  social services - from finding an after-school program, to securing adequate care for a child, connection to a shelter, finding a food source or personal invention in the form of counseling. Faced with a dramatic increase in the number of agencies and help-lines, people often don’t know where to turn. In many cases, people end up going without these necessary services because they do not know where to start. MFS aggressively pursues opportunities to end this cycle by providing assist to our clients in their time of need. We will work towards building resilience and removing obstacles that impede opportunity for success and self-sufficiency. The goal is to partner with clients from MCC primarily, but will serve the community as needed to link or provide support for a broad range of services aimed at supporting their needs.

Our Mission:

Since the inception of Mercy Family Services (MFS), our mission has been to partner with Mercy Children’s Clinic (MCC) and the community to provide our clients with exceptional mental and social services through multidiscipline in-depth programs.  These services are unlike any other program in the area due to our keen awareness of God’s Word that influences our clinical knowledge to bring about change to the whole person. It is the center’s mission to provide an array of mental health services for children and their families which maximize each person’s functioning within his/her home and community.

Our Vision:

Our belief is that everyone should have access to services that will help them live the life God has intended. We envision a community which values everyone’s human dignity and mental health.  Mercy Family Children’s Services, is a non-profit organization dedicated to providing good mental health, to developing and implementing support systems and services and  to encouraging public action to strengthen community mental health services.

OUR CORE VALUES

We Value:

• Christ centered approach
• Social Justice
  The equality of all individuals, fairness, individual rights and privacy
• Self Determination
  The rights of individuals to be involved in all choices that affect them.
• Excellence
  Quality, consistency, continuous improvement and excellence in services and organization administration.
• Leadership
  The development, encouragement and support of clients and their families and of our staff and volunteers and leaders in support of our Mission.
• Individual and Collective Responsibility
  To inform, educate and support our community in the understanding and prevention of mental illness, and the promotion of mental health.
• Compassionate comprehensive mental/social services

We recognize that our greatest resource is the people whom we serve, our staff and our volunteers.

Key Strategic Objectives:

To demonstrate God’s love through our involvement with our clients and our dedication to enhancing their quality of life and promoting their well being.  To be a leader in the design, development and delivery of community mental health services and systems in our community through active serving of our clients and family members.

To respond to the needs of the most vulnerable population in our community. This population is defined as individuals:

• With severe and persistent mental illness
• Who experience homelessness or are at risk of becoming homeless
• With co-occurring substance use disorders
• Who are in conflict with the law
• With co-occurring developmental disability
• With other complex needs

Mercy Family Services is licensed by the state.